Terms of Service
Last updated: July 2025
Welcome to ChinaBestBuy (chinabestbuying.com). These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. ChinaBestBuy is a comprehensive building materials solution provider based in China, offering design services, material supply, and whole-house customization for global residential and commercial construction projects.
1 Service Scope
Our services include but are not limited to:
- Website access and browsing of product catalogs
- Design consultation and architectural services
- Building materials sourcing and supply
- Whole-house customization solutions
- Project management and coordination services
- Customer support and after-sales service
These services are available to homeowners, architects, developers, contractors, and other construction industry professionals worldwide.
2 User Responsibilities
By using our services, you agree to:
- Provide accurate and complete project information
- Use our services only for lawful purposes
- Respect intellectual property rights
- Maintain the confidentiality of your account credentials
- Communicate professionally and respectfully
- Comply with all applicable local laws and regulations
- Not interfere with the proper functioning of our website
3 Orders and Payment Terms
Quotation Process
All quotations are provided based on the project specifications you submit. Prices are subject to change based on material availability and market conditions.
Payment Terms
A deposit may be required to initiate certain services. Payment schedules will be outlined in individual contracts. We accept various payment methods including bank transfers and major credit cards.
Contract Obligations
Once a contract is signed, both parties are bound by the agreed terms. Any modifications must be agreed upon in writing by both parties.
4 Cancellation and Refund Policy
Cancellation and refund policies vary depending on the service type and project stage:
- Design Services: Cancellations must be made before work commencement for full refund eligibility
- Material Orders: Custom items may not be returnable; standard items subject to restocking fees
- Ongoing Projects: Cancellation terms will be specified in individual contracts
- Refund processing may take 7-14 business days depending on payment method
For specific cancellation terms, please refer to your individual service contract or contact our customer service team.
5 Intellectual Property Rights
Our Content
All website content, including text, images, logos, and design elements, are owned by ChinaBestBuy and protected by copyright laws.
Design Work
Custom designs created for clients remain the property of ChinaBestBuy until full payment is received, after which usage rights are transferred as specified in contracts.
You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
6 Third-Party Services Disclaimer
Our services may involve third-party providers including:
Logistics Companies
Payment Platforms
Subcontractors
Disclaimer: We are not responsible for the actions, services, or policies of third-party providers. Your interactions with these parties are governed by their respective terms and conditions.
7 Limitation of Liability
ChinaBestBuy's liability is limited in the following circumstances:
Force Majeure: Natural disasters, government actions, pandemics, or other unforeseeable circumstances
Delays: Shipping delays due to customs, weather, or carrier issues
Third-Party Actions: Issues arising from subcontractors or external service providers
Market Fluctuations: Price changes due to material cost variations
Our total liability shall not exceed the total amount paid by the client for the specific service in question.
8 Governing Law and Dispute Resolution
Applicable Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or our services shall first be resolved through good faith negotiation. If unsuccessful, disputes may be submitted to arbitration or competent courts in China.
For international clients, we will make reasonable efforts to resolve disputes through internationally recognized arbitration procedures where applicable.
9 Terms Updates and Modifications
We reserve the right to modify these Terms at any time. When we make changes:
- Updated Terms will be posted on our website
- The "Last Updated" date will be revised
- Significant changes may be communicated via email
- Continued use of our services constitutes acceptance of updated Terms
We recommend reviewing these Terms periodically to stay informed of any changes.
10 Contact Information
If you have any questions about these Terms of Service, please contact us:
Website
chinabestbuying.comCustomer Service
info@chinabestbuying.comChinaBestBuy - Your Trusted Building Materials Solution Partner
By using ChinaBestBuy's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.